Certified Technology Specialist (CTS) Practice Exam

During a needs analysis, it is vital for the end user to identify the applications that dictate tasks and functions. This step is critical because understanding the specific applications required helps to ensure that the project meets the operational needs and supports the desired workflows. By pinpointing which tasks need to be executed and how the functions interact, the end user can determine the necessary features and capabilities that the technology must provide, leading to more effective solutions. This understanding also guides other aspects of the project, such as budget, technology choices, and timeline, ensuring that all decisions align with the primary objective of facilitating the intended applications. If the required applications are not accurately identified, any subsequent decisions regarding technology, budget, or timelines may not adequately support the users' needs, jeopardizing the success of the project.